At Cozy Bedding Store, we carefully process and ship every order to ensure a smooth delivery experience.
Orders are processed within 2–5 business days for standard items and 3–7 business days for custom or made-to-order products (Monday–Friday, excluding holidays).
Estimated delivery times are 7–15 business days for the United States & Canada, 7–18 business days for Europe, and 10–25 business days for other regions. Delivery times may vary due to customs, weather, or carrier delays.
Shipping fees are calculated at checkout based on your location. Once your order ships, tracking information will be emailed to you and may take 24–72 hours to update.
Please ensure your shipping address is accurate, as we are not responsible for orders delivered to incorrect addresses. International orders may be subject to customs or import duties, which are the customer’s responsibility.
At Cozy Bedding Store, customer satisfaction comes first. We offer a fair and transparent return and refund policy to ensure a confident shopping experience.
Returns are accepted within 7 days of delivery if your item arrives damaged, defective, incorrect, or if you received the wrong size or product. Items must be unused, unwashed, in original condition, and include proof of purchase.
Non-returnable items include used or washed bedding, custom or personalized products, unauthorized returns, and requests made after 7 days.
To request a return, please contact support@CozyBeddingStore.store with your order number and clear photos. Approved refunds are processed to the original payment method within 5–10 business days. Shipping fees are non-refundable unless the error was on our part.
If an item is damaged or incorrect, we’re happy to offer a replacement or full refund.
Better sleep begins with the comfort you choose.
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“Easy to care for and so cozy. I love how it feels every night.”
No. Our duvet cover sets do not include a comforter or insert unless stated otherwise.
Please select the size based on your duvet or comforter dimensions, not your mattress size.
Yes. Most of our bedding is machine washable. We recommend a gentle cycle with cold water.
Orders are processed in 2–5 business days. Delivery usually takes 7–15 business days, depending on location.
Orders can be changed or canceled within 24 hours unless the item is custom-made.
